88kiss Privacy Policy — Your Data Security is Our Priority

1Introduction & Our Commitment

88kiss values the privacy of every member. We recognize that your personal information belongs to you, and it is our responsibility to protect it in a transparent and accountable manner.

This Privacy Policy is drafted in accordance with internationally recognized data protection principles and complies with applicable legal requirements in the jurisdictions where we operate. We are committed to never using your data in ways that could compromise your interests or trust.

In this document, "personal data" refers to any information that can be used to identify you, directly or indirectly — including your name, email address, phone number, financial information, and platform usage data.

If you have any questions about how we handle your data, our 24/7 support team is available to assist at any time.

2Types of Data We Collect

We only collect data that is genuinely necessary to provide the services you request. The following are the categories of data we collect:

3How We Collect Data

Data is collected through the following methods:

• Account registration: Information you enter during the registration process.
• KYC Process: Identity verification documents submitted for verification purposes.
• Financial transactions: Details collected when you make a deposit or withdrawal.
• Platform usage: Automatically when you use our website or mobile app.
• Support communications: Information you share when contacting our support team.
• Cookies & similar technologies: Usage data automatically collected through your browser or app.

4Data Usage Purpose

Your personal data is used solely for the following purposes:

• Processing account registration and verifying your identity through the KYC process.
• Processing deposits, withdrawals, and other financial transactions securely and accurately.
• Providing effective and responsive customer support.
• Sending account-related communications such as security notifications, terms updates, and transaction information.
• Enhancing the user experience through analysis of usage patterns and preferences.
• Detecting and preventing fraud, money laundering, and other illegal activities.
• Complying with applicable legal and regulatory obligations.
• Sending relevant promotions and offers — only if you have consented to receive marketing communications.

5Data Sharing with Third Parties

88kiss does not sell or rent your personal data. However, under certain circumstances, we may share your data with the following parties:

Payment Service Providers

Payment processors and banking institutions that assist us in processing your deposits and withdrawals. They receive only the data necessary to process the relevant transaction and are bound by strict confidentiality obligations.

Game Providers

Game software providers whose platform we use may receive certain data required to operate the games. This data is limited to session identifiers and wagering information only.

Authorities & Enforcement Bodies

We may be required by law to disclose certain data to relevant authorities, courts, or law enforcement bodies. Such disclosures are made only when legally obligated.

6Data Security Measures

Your data security is our absolute priority. We implement multiple layers of protection to keep your data safe:

While we take all reasonable precautions, no system in the world can guarantee 100% security at all times. We encourage you to help protect your account by using a strong password and never sharing your login credentials with anyone.

7Cookies & Tracking Technology

The 88kiss platform uses cookies and similar technologies to enhance user experience. Below are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
• Preference Cookies: Saving your settings such as preferred language and game display order for a more personalized experience.
• Analytics Cookies: Helping us understand how members use the platform for improvement purposes. This data is collected in aggregate and does not identify individuals.
• Security Cookies: Detecting suspicious login patterns and helping protect your account from unauthorized access.

You can manage cookie settings through your browser. However, disabling certain cookies may affect the functionality of some parts of our platform.

8Your Rights as a Member

As a 88kiss member, you have the following rights regarding your personal data:

To exercise any of the above rights, please contact our support team. We will process your request within 30 business days. For complex cases, this period may be extended with prior notification to you.

9Data Retention Period

We do not retain your personal data longer than necessary. Retention periods vary by data type:

• Active account data: Retained for as long as your account is active and for a set period following account closure.
• Financial transaction records: Retained for a minimum of 7 years in accordance with financial and tax legal requirements.
• KYC Documents: Retained for 5 years after the end of the business relationship in accordance with anti-money laundering standards.
• Support communication logs: Retained for 2 years for reference and service quality improvement purposes.
• Usage analytics data: Stored in aggregate form without personal identifiers for an indefinite period.

10KYC & Legal Compliance

As a responsible online entertainment platform, 88kiss is required to comply with the requirements of Know Your Customer (KYC) and anti-money laundering (AML) requirements.

The KYC process involves collecting and verifying the following documents:

• Malaysian identity card (MyKad) or valid passport.
• Recent bank statement (no older than 3 months) to verify your withdrawal bank account.
• Additional documents may be required based on account activity level or risk assessment.

All KYC documents are handled with the utmost care, stored with encryption and accessible only by authorised compliance teams. These documents will not be shared with any party except as required by law.

11Child Protection

88kiss Platform is for individuals aged 18 and above only. We do not intentionally collect personal data from individuals under 18 years of age.

If we discover that personal data of a minor has been collected without valid parental or guardian consent, we will promptly take the following steps:

• Immediately suspending the account in question.
• Permanently deleting all related personal data from our systems.
• Returning any remaining balance to the original payment source.

If you believe that an individual under 18 years of age has registered an account, please contact our support team immediately.

12Contact Us About Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 via the chat icon on our platform
• Via account: The "Contact Support" section in your account

We are committed to responding to all privacy-related inquiries within 3 business days. For more complex complaints, we will provide progress updates every 7 days until the matter is resolved.

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. The most recent update date is always displayed at the top of this page. Your continued use of the platform after changes take effect constitutes your acceptance of the revised Privacy Policy.